Privacy Policy
Last updated: September 12, 2026
This policy explains what Liberty Homes, a brand of Palm State Investments LLC, does with the information you give us through this website. If anything here is unclear, call us on (585) 575-1711 and we will explain it.
What we collect
Information you give us. When you request an offer we collect the property address, your description of its condition, your timeline, and your name, phone number and email address. If you call or email us, we keep a record of that correspondence.
Information collected automatically. Standard web data: the pages you visit, the page you arrived on, the website or advertisement that referred you, your approximate location derived from your IP address, and your browser and device type. We store a one-way hash of your IP address with each enquiry, rather than the address itself, so that we can limit automated abuse of the form.
Cookies. We set a first-party cookie called lh_attr on your first visit, which records which page you arrived on and any advertising parameters in the link. It lets us tell which marketing is working. We also use Google Tag Manager, which loads Google Analytics and Microsoft Advertising tags. You can block or delete cookies in your browser settings; the site works without them.
How we use it
- To prepare and send you an offer on your property, and to contact you about it.
- To answer questions you ask us.
- To measure which pages and advertisements bring people to the site.
- To keep the website secure and to prevent automated spam submissions.
We do not sell your information. We do not share your contact details with other home buyers, investor lists, or lead-generation networks.
Who we share it with
Only with service providers who help us operate, and only so far as they need it to do so: our website host, our customer relationship management system, our email provider, and our analytics providers. Where a transaction proceeds, information is shared with the attorneys and title company handling the closing. We also disclose information where the law requires it.
Calls and texts
When you submit the form you agree that we may call and text you at the number you provide, about your property. Consent is not a condition of any purchase or service. Message and data rates may apply. Reply STOP to any text to opt out, or tell us on a call and we will stop contacting you.
How long we keep it
We keep enquiry records for as long as we may need them for the purpose above and for our own legal and accounting obligations. You can ask us to delete your information at any time, and we will unless we are required to keep it.
Your choices
Email Office@libertyhomeinvestors.com or call (585) 575-1711 to ask what we hold about you, to correct it, to have it deleted, or to stop being contacted. Depending on where you live you may have additional statutory rights; tell us what you want and we will deal with it.
Other sites, and children
This site links to other websites, including government and court pages. We are not responsible for their content or their privacy practices. This site is not directed at children and we do not knowingly collect information from anyone under 18.
Changes
If we change this policy we will change the date at the top of this page. Material changes will be described here rather than made quietly.
Contact
Liberty Homes
(585) 575-1711
Office@libertyhomeinvestors.com
Mailing address (not a customer location): 185 Roxborough Rd, Rochester, NY 14619